Insurers are increasingly using artificial intelligence (AI) systems across operations, including underwriting policies, pricing, claims processing, fraud detection and customer service.
With the broad use and deployment of automated decision-making technology comes heightened scrutiny.
Read more about how regulators, consumer advocates and courts are sharpening their focus on fairness, transparency and accountability in AI-driven insurance decisions.
Author(s):
Harry A. Valetk, Shareholder
Email: harry.valetk@bipc.com
Megan E. Smith-Beaty, Associate
Email: megan.smith-beaty@bipc.com
Jayson R. Wolfgang, Shareholder, Head of the Harrisburg Office, Insurance & Reinsurance Practice Group Co-Leader
Email: jayson.wolfgang@bipc.com
H Marc Tepper, Shareholder, Head of the Philadelphia Office, Insurance & Reinsurance Practice Group Leader
Email: marc.tepper@bipc.com